Privacy policy

Welcome to our website! To offer you the best user experience, we work with cookies. You can change your preferences in this regard via settings. By continuing to use our website, you agree to the default settings. View our cookie policy and our privacy statement for more substantive information.

Analytical Cookies
These cookies are used by us to improve the user experience of our website. You cannot disable these cookies.

Functional Cookies
These cookies are necessary for the website to function. You cannot disable these cookies.

Tracking Cookies From Third Parties
These cookies are used by us as well as by third parties to show advertisements that matchyour interests.

Your privacy is of great importance to Japan Holland Link.
We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation. This means that we:

Clearly define our purposes before we process your personal data, via this privacy statement;
Store as little personal data as possible and only the data that is necessary for our purposes.
Request explicit permission for the processing of your personal data, if permission is required.
Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us.
Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.
Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at Japan Holland Link website with information that we learn about you.

If you have any questions or if you want to know which data we process, please contact Japan Holland Link.

Handling order
When you place an order with Japan Holland Link, we use your personal data to process it. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name and address details, payment details, billing address, telephone number, e-mail address and gender. We are legally obliged to do this. We keep this information for six months after your order has been completed. We keep certain customer data for longer in connection with the statutory fiscal retention obligation.

Contact Form
With the contact form you can ask us questions or make requests.

For this we use your e-mail address, telephone number, IP address and name and address details. We are legally obliged to do this. We will keep this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

For this we use your IP address and email address. We are legally obliged to do this.

Statistics and profiling
We keep statistics about the use of our website. We use these statistics to improve our web store, for example to show only relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your IP address and email address. We are legally obliged to do this. We keep this information for one year.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. So always read their privacy statements.

Provision to other companies or institutions
With the exception of the parties mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this in the event of a suspicion of a crime ).

We keep statistics about the use of our website

Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also see that you visit us again.

When you visit our website for the first time, we will show a message with an explanation about cookies. Hereby we will ask for you

If you have any questions about this privacy policy, please contact us.

Cookie Policy

What are cookies?
Japan Holland Link wants to offer you the best possible experience on our website. For this we place cookies and we use tools to ensure that our website functions.

Cookies are small text files that are placed on a computer, telephone or tablet. The cookies are read by the browser (including Google Chrome, Internet Explorer, Safari, Firefox) when you open an internet page. The creator of a cookie determines what text files he places in the relevant cookie.

As long as you as a user do not enter any personal data on the site you visit, the cookie cannot contain this information. There are direct and indirect cookies, also known as first- and third-party cookies. In principle, cookies are not dangerous; they are not computer programs and they cannot be used to spread computer viruses.

Japan Holland Link also uses techniques that are comparable to cookies, such as link tracking. With link tracking, elements are added to the URL, on the basis of which we can recognize you if you click through to our website from our marketing e-mails.

Our Cookie Policy

We strive to inform you openly and as completely as possible about cookies that are used on our website. Cookies are used by us to improve the ease of use on our website and to filter advertisements and other content to your interests. Below you will find further explanation about cookies and comparable techniques, what they are used for and how you can opt out of cookies if you wish.​

Types of cookies
Japan Holland Link distinguishes between the following types of cookies:

Functional cookies: these cookies are necessary to make the website user-friendly for you as a visitor. These cookies remember settings for, for example, a next visit. You do not have to enter data again or accept cookies. Functional cookies are always placed and not shared with other organizations.
Analytical cookies: These cookies measure how often our website is visited. This allows us to see through our visitor statistics how often our pages are visited and which pages are visited well. Based on this information, we can improve our website and make it more user-friendly. Analytical cookies do not record data that is traced back to individuals, privacy is not harmed. These cookies are always placed.
Third-party tracking cookies: These cookies collect information about how a user uses the website. This information is used to show the most relevant advertisement for a specific user on third party websites. These cookies collect data about your behavior on our website and give us the opportunity to make you a targeted offer.
Japan Holland Link currently uses all of the above cookies: analytical, functional and tracking.

Allowing/disallowing cookies
The functional and Analytical cookies (first party cookies) are always placed when you visit our website. You can choose to allow/disallow tracking cookies (first and third party).

You can inform us of your preferences in the field of cookies via:

– If you have not yet passed on your preferences to us, you can do so via the cookie bar that is displayed at the bottom of the website.

If you first gave permission for the placement of (advertising and) tracking cookies, but you want to withdraw this permission, this will only be implemented if you delete your cookies in the browser you use on your computer / tablet / phone. The place where you can do this differs per type of browser you use. We advise you to check your browser settings to see how you can manage this.

If you have not given us permission to place Tracking cookies, you may still see offers from us. However, these offers are not based on your surfing behaviour.

Your rights with regard to personal data
You have the right to access, rectify, restrict and delete your personal data. You also have the right to object to the processing of personal data and the right to data portability. You can exercise these rights by sending us an email. When it comes to accessing personal data linked to a cookie, we ask you to send a copy of the cookie in question. You can find this in the settings of your browser.

If you have any questions and/or comments about our privacy or cookie policy, please contact us.